We are based in Edmonton, Alberta, Canada so that's where we ship from!
We use regular mail via Canada Post to keep our shipping costs low for you. Because of that, we don't track our packages. We will email you when we have popped your kimonos in the mail and after that, we are at the mercy of the mail service! (We have yet to have any lost orders though! *knock on wood*) Once we have mailed your goodies, we are no longer responsible for it--unless you want to upgrade shipping to include tracking. If you want tracking, let us know and we will adjust the shipping costs for you and make sure you get your tracking number so you can follow your kimono all the way home.
If you are local to Edmonton, you can save yourself shipping and arrange with us for pick up. Just enter the coupon code "LOCAL" at check out.